A Day in the Life: Behind the Scenes at Wighton’s HVAC

Morning Routine at Wighton’s

As the sun rises over San Luis Obispo County, I start my day at Wighton’s Plumbing, Heating, and Air Conditioning. Established in 1953, this family-oriented company has been serving our community for over 68 years. I grab my coffee and head to our morning team meeting, where we discuss the day’s schedule and any urgent customer needs.

On the Road

By 8 AM, I’m in my service van, fully stocked with tools and parts. My first stop is a residential air conditioning installation. As I drive, I reflect on how Wighton’s has become a leader in the HVAC industry on the Central Coast, thanks to our commitment to quality workmanship and strong values.

Customer Interactions

Throughout the day, I visit several homes and businesses, addressing various plumbing and heating issues. At each stop, I’m reminded of our company motto: “At Wighton’s, our customers are family.” This philosophy guides every interaction, ensuring we provide top-notch service with a personal touch.

Afternoon Challenges

After lunch, I tackle a complex indoor air quality assessment for a local business. This is where Wighton’s expertise really shines. Our extensive experience in heating, air conditioning, plumbing, and indoor air quality allows us to offer comprehensive solutions to our clients.

End of Day Wrap-Up

As the workday winds down, I return to the office to complete paperwork and debrief with my team. We share stories from the day and discuss ways to continually improve our service. It’s this dedication to growth and excellence that has kept Wighton’s at the forefront of the industry for nearly seven decades.

Key Takeaways from My Day:

  • Every day brings new challenges and opportunities to serve our community
  • Our long-standing reputation is built on quality work and strong relationships
  • Continuous learning and adaptation are crucial in the ever-evolving HVAC industry
  • The satisfaction of helping our “family” of customers is truly rewarding

As I head home, I feel proud to be part of the Wighton’s team, knowing that we’ve made a positive impact on the comfort and well-being of our San Luis Obispo County neighbors once again.